As a trusted florist serving households and businesses across Richmond, Flower Delivery Richmond takes our responsibility to uphold the highest ethical standards seriously. We recognize the significant role we play in preventing modern slavery and human trafficking within our operations and throughout our supply chains. This statement outlines our ongoing actions, policies, and commitments to ensure that modern slavery has no place in our business or our wider community of partners.
We operate a strict zero tolerance policy towards modern slavery, forced labour, human trafficking, and all forms of exploitation. Every team member, from senior management to frontline staff, is expected to uphold these principles as a core part of our values and culture. Our suppliers, contractors, and business partners are required to adhere to the same standards, and we will not support or work with any party found to be in breach of these principles.
We understand the floral industry’s complex supply chains can sometimes obscure unethical practices. Therefore, we conduct rigorous due diligence on all suppliers and third-party partners. This due diligence process includes assessments of labour practices, employment policies, and transparency. We require written confirmation from suppliers that they comply with relevant laws and ethical standards regarding modern slavery, and we reserve the right to conduct site visits and request documentary evidence of compliance when appropriate.
Staff awareness is crucial in the fight against modern slavery. All Flower Delivery Richmond employees receive training to identify potential signs of modern slavery both within our own operations and externally among suppliers or delivery partners. We update our training resources regularly to reflect best practices and legal requirements, ensuring that staff remain vigilant and equipped to respond to concerns promptly and effectively.
We encourage a culture of openness and accountability. All employees, suppliers, and external stakeholders are urged to report any concerns or suspicions of modern slavery connected to our business. Concerns can be raised confidentially through designated internal channels, with assurances that these will be treated seriously and investigated immediately by senior management. We have established procedures to escalate and thoroughly investigate all reports, providing protection against retaliation for anyone raising genuine concerns in good faith.
This Modern Slavery Statement is reviewed annually to ensure its ongoing relevance and effectiveness. Each year, we evaluate our policies, practices, and partnerships to adapt to new legislative requirements, industry insights, and stakeholder feedback. We are committed to continuous improvement, enhancing our approach where necessary to keep pace with evolving risks and expectations.
As a staple of the Richmond community, Flower Delivery Richmond is committed not only to creating a positive local impact, but also to setting an example for other businesses. Through these efforts, we seek to protect vulnerable individuals, maintain the trust of our clients, and support the values of respect and dignity that underpin our service to Richmond's homes and businesses.
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